FAQ extension is an extension for Magento that are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic.
Access to backend and go to menu Easy FAQ → Settings.
Access to backend and go to menu Easy FAQ → Manage FAQ Category.
To add a new category, from Admin Sidebar, enter Easy FAQ → Manage FAQ Category → Choose Add a New FAQ Category nearly the top right of the page.
Insert required texts for each field and press Save to complete.
*To edit a category, on the Manage FAQ Category page, click View on the one you want to make some changes from category list, edit and Save
From Admin Sidebar, access menu Easy FAQ → Manage FAQ → Choose Add a new FAQ
After that, fill all necessary section:
Press Save to complete the process.
* To edit a FAQ, click View and edit the subject you want. After then Save the progress.